Rapid Turnaround Time

Our proactive approach to the repair process allows your workforce to focus its attention on operational efficiency and patient safety rather than the hassle of managing instrument repair. With our priority relationship with FedEx, we gain advance access to all products shipped to our facilities, allowing us to communicate up to 95% of all repair requisitions within 2 hours of receipt. This streamlined process allows us to offer industry-leading repair turn times. We measure turn times in hours, not days. Clients receive information faster, allowing for quicker decisions and same-day repair turnaround in up to 90% of our cases.

To view our most recent Quarterly Turn Time Summary, click here.

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