Why The Best Medical Facilities Trust Total Scope
FAST TURNAROUND TIME
The fastest turnaround time in the industry, with 90% of minor scope repairs repaired the very same day.
View our recent turnaround times
An ISO 13485 Company, a quality standard specific to medical devices. We have been registered to this standard since 2001 through a rigorous audit process comparable to JCAHO audits. Learn More
Earning Your Trust
It is a pleasure to work with Total Scope. I have found the repair services to be excellent. Turnaround times and shipping have been quick and allowed us to keep our surgery and scope schedules running at capacity. The low cost of repairs has enabled us to use our finite resources to their best advantage. John’s responsiveness to our needs has always been first rate. Even when calling “after hours” I have received great support. Thanks Total Scope!
I have been totally satisfied with the repairs that we have had done by Total Scope. The turnaround time is excellent. We are a busy endoscopy unit and even though we have a good supply of scopes, having one out for repair has an effect on the efficiency of our department. Total Scope has managed to get us a loaner whenever we have had the misfortune of having two or more scopes down at the same time. Or they have made repairing one of our scopes a priority so we can have it back in two days. Companies based here in Michigan can’t get the scopes back to us any faster than you do! We are also pleased with your warranty policy. No other company has stood behind their repairs the way Total Scope has, we appreciate this a lot.
In today’s economy we are all looking for the most efficient, cost effective and fastest turnaround possible. I found that with Total Scope. I have been using Olympus and Karl Storz for as long as I can remember. I would wait for weeks, even months, to get my scopes back. Not only would I have to wait a long time, but I was paying, literally, hundreds of thousands of dollars. With Total Scope, my turnaround is a couple of days and my cost isn’t even half of what I was being charged by the other vendors. If I have questions I can always call Total Scope customer service and receive answers promptly and professionally. They go above and beyond for me, which, in turn, makes my customers happy.