When deciding where to send your endoscope, surgical camera or instrument, the first place that comes to mind is the original equipment manufacturer (OEM). You may think there is no other option due to lack of knowledge of third-party repair facilities.
However, you have more than one option when it comes to repairing your medical equipment.
Third-party repair facilities, like Total Scope, operate on the commitments to quality, service and repair capability. Each facet of our business exists to make the repair process easy and stress-free for you.
Our TSI Web Portal
What truly sets us apart are the TSI web portal, open communication, low pricing and Saturday hours.
The TSI web portal exists to make the repair process as open and convenient to you as possible. Have questions about the status of your repair? Log in to see what the status is. Need to approve a repair? Hit the ‘Approve’ button.
Communication With Our Clients, Pricing, and Saturday Hours
- Communication: When you call, no need to worry about phone menus or voicemail. Our sales representatives are always available to answer your questions.
- Pricing: Our low pricing makes choosing us the best choice, every time with no loss of quality. Our repairs are generally 15-20% less than those offered by OEMs and other third-party repair facilities.
- Saturday Hours: What especially makes us unique is that we have Saturday hours. It will be tough to find other repair centers or OEMs that are open on Saturdays, which means longer turnaround times. We know timing is important to you, so we strive to have your equipment back to you as soon as possible.
We know you have options when it comes to repairs and we are here to make the decision easier for you. We only sell certified pre-owned endoscopes. Click here to explore the difference between certified pre-owned and new endoscopes.